At PoPoLitter, we aim to provide a seamless and reliable delivery experience for all our customers. Below, you'll find everything you need to know about our delivery process:

Shipping Regions

We currently deliver to most regions across the United States. Unfortunately, we are unable to ship to P.O. boxes or international addresses at this time.

Shipping Options

  1. Standard Shipping:

    • Delivery Time: 3–7 business days.
    • Cost: Free for orders over $50; otherwise, a flat rate of $5 applies.

  2. Express Shipping:

    • Delivery Time: 1–3 business days.
    • Cost: Calculated at checkout based on your location and order size.

Order Processing Time

All orders are processed and dispatched within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. Use this tracking number to monitor the delivery status of your package through our carrier’s website.

Delivery Issues

If you experience any issues with your delivery, such as delays, damaged packages, or incorrect items, please contact our support team at support@popolitter.com. We’re here to help resolve any problems as quickly as possible.

Returns and Refunds

For information about returning products or requesting a refund, please refer to our Return Policy.

Thank you for shopping with PoPoLitter! We’re dedicated to ensuring your pets receive the best care, delivered straight to your doorstep.